Privacy Policy
1. Introduction
Naturasa.in is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit our website (“the Site”) or purchase from us.
By using this Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not access or use our services.
We may update this Privacy Policy from time to time, so please review this page periodically to stay informed of any changes.
2. Information We Collect
We collect the following types of personal information:
A. Personal Information You Provide
Name
Email Address
Phone Number
Billing & Shipping Address
Payment Information (handled securely by third-party payment processors like Razorpay)
B. Information Collected Automatically
Device Information (IP address, browser type, operating system)
Website Usage Data (pages visited, links clicked, time spent on site)
Cookies & Tracking Technologies (see Section 6)
C. Information from Third Parties
If you log in via Google, Facebook, or other third-party accounts, we may receive information from those services based on their privacy settings.
If you participate in affiliate marketing, surveys, or promotions, we may collect relevant information provided by partners.
3. How We Use Your Information
We use the information we collect for:
✅ Processing Orders & Payments – To fulfill your purchases and process payments securely.
✅ Customer Support – To assist with inquiries, refunds, and disputes.
✅ Marketing & Promotions – To send promotional emails, newsletters, and special offers (only if you opt in).
✅ Website Improvement – To analyze site traffic, improve user experience, and develop new features.
✅ Security & Fraud Prevention – To detect and prevent fraud, unauthorized transactions, or malicious activity.
✅ Legal Compliance – To comply with applicable laws, regulations, and legal requests.
Opting Out of Marketing Emails
You may opt out of promotional emails by clicking the “Unsubscribe” link at the bottom of any marketing email or by emailing us at naturasa.info@gmail.com.
4. Data Security & Protection
We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.
🔒 Encryption – Your payment data is securely processed via SSL encryption.
🔒 Restricted Access – Only authorized employees can access customer data.
🔒 Third-Party Compliance – We work with PCI-DSS-compliant payment processors (like Razorpay) for secure transactions.
While we implement strong security measures, no system is 100% secure. Please use strong passwords and avoid sharing account credentials.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following cases:
🔹 With Service Providers – We work with third-party logistics, payment processors (e.g., Razorpay), and email marketing services.
🔹 Legal & Regulatory Requirements – If required by law, we may disclose your information in response to legal requests or government investigations.
🔹 Business Transfers – If our business undergoes a merger, acquisition, or asset sale, your data may be transferred to the new entity.
🔹 With Your Consent – If you opt-in to specific marketing partnerships, we may share data as per the agreed terms.
6. Cookies & Tracking Technologies
Cookies are small data files stored on your device that help improve your browsing experience. We use cookies for:
🍪 Analytics & Performance Tracking – To understand how users navigate our website.
🍪 Marketing & Retargeting – To show personalized ads based on browsing behavior.
🍪 Session Management – To keep your shopping cart active and remember login sessions.
Managing Cookies
You can choose to accept or decline cookies through your browser settings. Disabling cookies may limit certain website features.
7. Controlling Your Personal Information
You can manage, update, or delete your personal data in the following ways:
✔ Correct Your Information – If any data we hold is incorrect, email naturasa.info@gmail.com to request corrections.
✔ Restrict Data Usage – You may opt out of marketing communications at any time.
✔ Delete Your Account – If you wish to delete your account and associated data, contact us at naturasa.info@gmail.com.
We will process your request within 10 business days.
8. Data Retention Policy
We retain your personal data for as long as necessary to:
✅ Fulfill your purchases and provide customer service.
✅ Comply with legal, tax, and regulatory obligations.
✅ Resolve disputes and enforce agreements.
Once the retention period expires, we securely delete or anonymize the data.
9. Third-Party Links & External Websites
Our website may contain links to third-party websites (e.g., payment gateways, social media).
⚠️ We are not responsible for the privacy policies of external sites. Please review their policies before sharing personal data.
10. Children’s Privacy
We do not knowingly collect or store information from individuals under 18 years of age. If we discover that a minor has provided personal data, we will delete it immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be notified via email or a site announcement.
Last Updated: March 6, 2025
12. Contact Us
For any privacy-related inquiries, please contact:
📧 Email: naturasa.info@gmail.com
📍 Address: [Building no. 1, Gorakshan Road, Kirti Nagar, Akola, Maharashtra Akola MAHARASHTRA 444001]